In order to further enhance our business, we recently moved our e-commerce site to a new platform. The transfer was made into action after experiencing many failures during our previous collection releases, which has affected your shopping experience.
The transfer, however, has led to data disruption in our system, causing some of you who have registered an account with us to be unable to access your account. If you are facing this, kindly let us know by contacting us through firstname.lastname@example.org.
We will guide you further in order to restore your old account.
We deeply apologise for any inconveniences caused. It is not the experience we wish to create for any of our customers. We will continuously improve our services with your support and trust.
Thank you and stay safe!