Go to our right sidebar and click on "Shop". Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within two (2) business days.
Our support team is always happy to guide you at any step!
Yes, we do! Here are the details of our walk-in store and stockists:
Base Studio (main showroom)
26, Jalan SS18/1A,
47500 Subang Jaya,
Opening hours: 10AM-7PM, weekdays only
17, Jalan 20/13, Taman Paramount
Ship of Time (Stockist)
#01-46, 6A Shenton Way
OUE Downtown Gallery
*Kindly take note that due to COVID-19 prevention measures, some stores are not open for walk-in purchase. Please contact the stores beforehand if you wish to visit.
You should receive an order confirmation email with an order number after placing an order.
If you have not receive it, please check your spam or junk folder. If there aren't any, please contact us by live chat or email to firstname.lastname@example.org for us to assist you further.
Yes, sure you can! If you need to add any items to your original order or change your delivery address after order has been placed, please contact us via email@example.com. We will arrange for necessary changes and payment (if necessary) before order is shipped out.
Unfortunately, if your item has been processed by our team, we cannot make any changes to your order.
Kindly take note that any necessary arrangement will be made during business hours.
You can make payment via bank transfer or e-wallet by using iPay88 (for Malaysian bank only).
Please click on iPay88 button and you will be redirected to a secure page. Please follow their instruction to make payment.
Yes, you can! Please click on Paypal Express Checkout if you intent to make payment via credit or debit card. Please fill in your card information and follow the instruction given to complete your payment.
Credit and Debit Card payment is applicable for both local and international bank.
Yes, you can! Please select Manual Payment via ATM/CDM machine and you will receive a confirmation order with instruction and banking details for you to make payment.Please send your screenshot or photo of payment proof to firstname.lastname@example.org within 24 hours.
Order will be automatically cancelled if there is no payment proof received within stipulated time.
For international customers, you can make payment using these options:
Yes, you can! If you have any store credit balance due to your previous engagement with us i.e. shared your #reprojectanaabu video or refund order to store credit, you can use them as your discount code.
Please login to your account and click store credit. You can claim your store credit balance at any amount and you will be provided a discount code. Copy and paste your discount code at Discount Code field upon checkout and click 'Apply'. Your final bill will be updated on your checkout page for you to make payment.
*Please take note that store credit is counted as a discount, so it cannot be used in conjunction with another discount code.
If you have any discount code, you can use them to purchase our item at fraction of the price.
Please fill in the discount code at 'Discount Code' field upon checkout. Your final bill will be reflected at checkout page for you to make payment.
*Kindly take note that discount code is not applicable for Sale items.
At the moment, we do not offer self-pickup from our studio or stockist. However, if you prefer self-pickup from our studio, you can proceed to order and make payment as usual, and email us your self-pickup request.
We will arrange to refund your shipment fee via store credit or via transfer.
26, Jalan SS18/1A
SS18, Subang Jaya
Monday - Friday, 10AM-7PM GMT+8
Yes, we do offer same day delivery within Klang Valley by using Lalamove. Delivery fee depends on your address radius from our studio starting at MYR 10. Same Day Delivery is only applicable during business days and order must be made before 3PM to be eligible for this option.
To proceed, please select Same Day Delivery and proceed with payment. Please leave a note or contact us to arrange for delivery time.
We ship both locally and worldwide!
Orders shipped outside of Malaysia may be subjected to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be fulfilled by the recipient; ANAABU has no control over these charges, nor can ANAABU predicts what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
After your order is shipped out, you will receive a notification email with tracking number. You can track your parcel whereabout using the link provided or fill in tracking form here.
Please allow 24 hours for the status of the shipment to correctly display at courier page.
If you feel like the product is not right for you in any way, you can return the product to us in exchange to store credit within 14 days from receiving the parcel.
We are truly sorry that you have to experience that. If you received a faulty product, you can proceed with return as follows:
Only regular priced items are eligible for exchange and refund, unfortunately sale items cannot be exchanged and refunded.
Just click here to start the return/exchange process.
We understand if you have made an impulsive order.
You can cancel your order within two (2) hours upon purchase, or before the order is being processed for shipment, whichever comes earlier.
Please email our Customer Service at email@example.com to proceed with the cancellation. Our team will review and proceed with the cancellation if the request is within the rules.
Refund will be made as follows:
Our rewards program offers endless rewards using point system. You can earn more discounts with more points. You can also upgrade your level to VIP tiers once you reach certain points.
How does it work?
Once you are logged in to your account, you can see your reward point balance at rewards widget at the left sidebar of the website. You can claim your point by clicking 'Redeem' next to your eligible rewards.
Your eligible rewards:
1000 points = MYR 10 off
2000 points = MYR 20 off
3000 points = MYR 30 off
Once you collect your points and reach certain level, you can earn more discounts:
Let's help each other out!
Refer our page to your friend by sharing your referral code to your friend.
You will get MYR 10 off discount code and your friend will also get MYR 10 off for his/her first purchase